Unified Communications for Small Business - Mayatel Systems

Wherever, Whenever Communications

Video | Phone | Chat | Contact Center | Files

Desk Phone

Pre-configured phones connect to the feature-rich Unite service wherever they’re plugged in.

Laptop

The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.

Mobile Device

Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.

Integrated with Contact Center

Drive even more employee productivity and a better customer experience by accessing advanced call features integrated in Unite.

WORK FROM ANYWHERE - FOR A LIMITED TIME CHOOSE BETWEEN ONE OF THESE FREE DEVICES WHEN YOU PURCHASE UNITE.

Communicate how you want, wherever you are

Work securely, productively, and efficiently from anywhere while building stronger customer relationships

BUSINESS PHONE
Stay connected no matter where your office is. 90+ features, including HD voice & unlimited domestic calling (Canada, US and PR).
VIDEO CONFERENCING
Securely engage with your customers from wherever with 720p HD audio/ video, screen sharing, and interactive presentation tools.
TEAM CHAT
Break away from your inbox. Communicate with coworkers in real- time with individual and team chat.
FILE MANAGEMENT
Share and collaborate on files securely from any location. Full file management including real-time backup and restore.

Features that maximize efficiency and control

AUTO ATTENDANT
Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.
HUNT GROUPS
Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them.
PRESENCE
Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more.
INTEGRATIONS
Build greater efficiency into customer interactions. Integrate voice, video, messaging and contact center functionalities.

Intuitive, informative, with industry-leading support

ADMINISTRATION

Sophisticated tools to onboard, customize, and manage users, services, and devices from a single easy-to-use portal.

ANALYTICS

Actionable insights to inform administrator decisions. Gain insights on employee and system quality performance with real-time.

SUPPORT

99.999% service reliability backed by SLAs and our 24/7 J.D. Power-certified* technical support, with experts available via phone or chat.

SECURITY

Guard your calls and data with Intermedia’s secure technology, industry compliancy standards, and privacy policies.

* Recognized for providing "An Outstanding Customer Service Experience" in Assisted Technical Support.

Mayatel, the perfect complement to Microsoft Teams

POWERFUL PHONE SYSTEM
Seamlessly add award-winning cloud voice to Teams and get the features, reliability and flexibility your business needs.
INTEGRATION YOUR WAY
Works side-by-side with Teams or directly within the native Teams interface to complement your Teams communications experience.
ADVANCED FEATURES
Unite includes the advanced features your business needs to ensure your customers can communicate with your company however and whenever they need.
TRUSTED MICROSOFT PARTNER
Intermedia is the only Unified Communications provider who offers and supports a full range of Microsoft services.
Easy to Use

Intuitive communication tools make employee-customer interactions effective from anywhere.

Easy to Manage

Online tools make user and device management simple for remote admins.

Easy to Set Up

Deploys 100% remotely for any worker in any location with a simple internet connection.

Easy to Buy

Affordable pricing, scalable to any business of any size with no contracts.

Offer applies to Mayatel Pro, Mayatel Enterprise and Contact Center Pro plans. It does not apply to new lines of Intermedia's legacy Intermedia Cloud PBX servic

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