Mayate Elevate is an easy-to-use cloud-based unified communications system that helps employees to be more productive and collaborative. It includes a full-featured phone system combined with chat, web/video conferencing, and file collaboration and backup capabilities.
Avaya OneCloud UCaaS
Meetings and Conferencing
Meetings go far beyond a single event. Make sure they’re part of a continuum that empowers your teams and helps you make faster decisions.
Team Collaboration
Give your teams an easy way to connect and collaborate in today’s always unpredictable, work-from-anywhere world.
Calling and Messaging
Connect in whatever way is right for the moment—whether it’s over the phone, or through private or group chats and SMS.
Avaya OneCloud Subscription
Access the most up-to-date Avaya OneCloud technology to ensure the best possible communications experience for your business. Avaya OneCloud Subscription comes at a price point that lets you move forward right now.
Avaya OneCloud Private
Entirely dedicated to your organization, a private cloud is built on a flexible pay-per-use model and delivers high performance, speed, security, compliance, and easy scalability. So you can keep innovating with everything the cloud offers.
MAYATEL ELEVATE INCLUDES
Includes 90+ enterprise-grade calling features
Free local and long distance calling to anywhere in North America & Puerto Rico
The Mayatel Mobile App makes any smart phone an essential collaboration tool
The Mayatel Desktop App integrates with company directory, showing employee availability and enabling click-to-call
Powerful video conferencing, screen sharing and file sharing features facilitate better collaboration
LEARN MORE ABOUT WHAT MAKES US DIFFERENT
Mayatel works hand-in-hand with customers from start-to-finish in designing, implementing and servicing custom voice communication systems and data networking solutions into new and existing environments. We provide solutions for businesses of all sizes and budgets. Mayatel’s certified industry professionals are experts in emerging communications technologies which helps us provide reliable and advanced communication solutions that will integrate into your business seamlessly as your infrastructure advances in the future.
Benefits to Your Business
INCREASED
PRODUCTIVITY
Mayatel Elevate makes a more productive workforce
Allows a user’s mobile devices to interact seamlessly with the corporate phone system
Virtually anywhere, anytime, and on any device – creates a more flexible workforce
Integrated chat, video conferencing, screen sharing, file sharing, file backup and integrations extends reach and facilitates collaboration
LOWER COSTS
No phone system infrastructure hardware to buy, install, manage, upgrade or replace
Reduces infrastructure and operating costs
Consolidates voice and data onto one network
90+ enterprise-grade calling features INCLUDED in the service
HIGH RELIABILITY
Elevate’s voice network is purpose-built for reliability
Redundant East/West datacenters increase reliablity and reduce latency
SIMPLIFIED SCALING
& MANAGEMENT
Mayatel Elevate scales according to the needs of any business
Mix and Match packages according to user needs: Essentials, Pro and Enterprise
Order service according to the number of users; no guessing number of lines needed
Ordering additional service is easy & can be done online; no technician or special expertise required
Manage service and features using user-friendly HostPilot™ portal
Scales to a large number of users per business
BUSINESS
CONTINUITY
Never miss an important business call
Mayatel Elevate automatically rings all your end points (desk phone, mobile, etc.) with every call and in the event that you don’t answer, it routes the call to any number you choose (branch office, automated attendant, mobile number, etc.)
ENHANCED
CUSTOMER EXPERIENCE
Option to add Mayatel Elevate Contact Center at any time
Contact Center delivers more responsive, informed, and positive customer experiences
Plans for businesses of all sizes, industries, and levels of sophistication
The Business-Class Features You Deserve
90+ ENTERPRISE-LEVEL FEATURES INCLUDED
Call Forwarding
Call Park
Call Transfer
Do Not Disturb
Call Recording
3-way Calling
Caller ID
Extension Dialing
HD Audio
Call Waiting
Receptionist Routing
Music on Hold
Spam Caller Protection … And many more
VOICEMAIL
Voicemail to email via WAV file
SMS notifications
Auto-delete of voicemail after 90 days
Change personal greeting
Remote voicemail access
Voicemail transcription (Included with Pro and Enterprise packages only)
CONFERENCE BRIDGE
Includes a unique local phone number
Gather up to 200 participants
Start conferences at any time with Always-On conferencing
Ability to add video and screen sharing to your conference, if desired
BUSY LAMP FIELD (BLF)
Indicates presence – whether another user´s phone is currently in use
Other user extension and name information is presented as virtual “buttons” on the desk phone LCD display
The BLF display can be used for speed dials, and also to make or take calls on behalf of another user
VIDEO CONFERENCING
HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive
Share your computer desktop with team members in real time, improving collaboration and speed of decision making
Includes a conference dial-in number and custom URLs for meetings
CALL FLIP
Allows the user to seamlessly move an active call from the desktop phone to a mobile phone or vice versa
Called party will hear hold music while the caller utilizing the Call Flip feature switches devices mid-call
TEAM CHAT
Pin favorite contacts to the drop of your list
Chat message automatically sync across desktop and mobile devices
View free/busy/away statuses of all your contacts
Chat messages are securely encrypted in transit and at rest
Included with Pro and Enterprise packages only
FILE COLLABORATION
Easy and secure file sharing
Access the most current version of files from any device
Co-edit in real time
Access file server content from mobile devices without a VPN
WEBFAX
Users receive, view, manage faxes via the web, or as email attachments
Users may send faxes from any Internet-connected PC
Does not require an additional phone line
OPTIONAL: CONTACT CENTER (ADD-ON)
Smart queueing technology tells customers their position in line, plus wait time
Deep analytics and reporting help you visualize gaps and improve performance
Omni-channel capabilities help you connect with customers through their preferred modes of communication
MAYATEL ELEVATE APP
Apps/Productivity Included with Mayatel Elevated
This powerful mobile application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, send chats and SMS messages, place calls and see voicemails – anytime, anywhere.
Never miss important calls
Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device—seamlessly, without interruption.
Easily collaborate from anywhere
Your full desktop chat history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are.
MAYATEL ELEVATE DESKTOP APP
Our desktop app brings essential collaboration tools together, making teamwork easier than ever. See who is available, send chat, place and receive calls, share screens, start video calls and share files – all from one application.*
Communicate your way
Have the flexibility to use your desktop application to place and receive calls in two ways, either as a call controller for your associated desk phone or as a softphone from your PC or Mac.
One application for collaboration
One place to see the availability of coworkers, place a phone call, start team chat and launch a video conference.
Stay connected on-the-go
With the Mayatel Elevated desktop and mobile applications, you take your contacts, files and conversations with you—wherever you are.
*Pro and Enterprise packages add SMS messaging to the Desktop App
ONLINE MEETING VIDEO CONFERENCING & SCREEN SHARING
Online Meeting® is an easy-to use, reliable video collaboration tool.
HD video conferencing: Face to face meetings eliminate unnecessary travel and empowers teams with remote members to be more productive
Screen sharing: The computer desktop can be shared in real-time, improving collaboration and speed of decision making
Screen annotation: Meeting participants can call out important points on a shared screen in during a meeting.
Includes a conference dial-in number, and custom URLs for meetings
Mayatel Elevated Pro includes up to 100 participants and up to 30 simultaneous video feeds
Mayatel Elevated Enterprise includes up to 200 participants and up to 30 simultaneous video feeds
SHARESYNC® FILE SHARING & SECURITY
(Included with Pro and Enterprise packages only)
File sync and share with backup for desktops, mobile devices, and file servers.
The most current version of files from any device
Easy and secure file sharing
Reduced downtime from ransomware and other types of data loss
Integration with Windows file server, Exchange Email, Active Directory, Outlook, Office, and Office 365®
Full control over files, users, devices, and sharing activities
Includes 10 GB/user of storage for ShareSync Backup and File Sharing
MAYATEL ELEVATED INTEGRATIONS
Mayatel Elevate Integrations is a platform that connects powerful voice, chat, video conferencing and contact center functionalities into everyday business applications like Google®, Microsoft®, Salesforce®, and more — driving higher productivity and increasing customer retention with no heavy costs.
Increase Employee
Productivity
Embed communications into everyday business applications across various teams to streamline business workflows and maximize employee efficiency.
Drive customer retention and increase revenue
Combine powerful communication capabilities with relevant customer data to ensure sales and support teams have the right information at the right time.
No heavy IT investment
Our integrations are easy to use and easy to deploy, with no heavy training or implementation costs required.
Integrations packages:
LET US COME TO YOU, REQUEST A DEMO!
You will learn about our products’ robust capabilities as they apply to your business. We can also answer your specific product questions
Our head office address:
1825 Ponce de Leon Blvd, #583, Coral Gables, FL 33134