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Mayatel Elevate Unified Communications

Mayate Elevate is an easy-to-use
cloud-based unified communications
system that helps employees to be
more productive and collaborative.
It includes a full-featured phone
system combined with chat, web/video
conferencing, and file collaboration
and backup capabilities.

Avaya OneCloud UCaaS

Meetings and Conferencing

Meetings go far beyond a single event. Make sure they’re part of a continuum that empowers your teams and helps you make faster decisions.

Team Collaboration

Give your teams an easy way to connect and collaborate in today’s always unpredictable, work-from-anywhere world.

Calling and Messaging

Connect in whatever way is right for the moment—whether it’s over the phone, or through private or group chats and SMS.

Avaya OneCloud Subscription

Access the most up-to-date Avaya OneCloud technology to ensure the best possible communications experience for your business. Avaya OneCloud Subscription comes at a price point that lets you move forward right now.

Avaya OneCloud Private

Entirely dedicated to your organization, a private cloud is built on a flexible pay-per-use model and delivers high performance, speed, security, compliance, and easy scalability. So you can keep innovating with everything the cloud offers.

MAYATEL ELEVATE INCLUDES
  • Includes 90+ enterprise-grade
    calling features
  • Free local and long distance calling to
    anywhere in North America & Puerto Rico
  • The Mayatel Mobile App makes
    any smart phone an essential
    collaboration tool
  • The Mayatel Desktop App integrates with company directory, showing employee availability and enabling click-to-call
  • Powerful video conferencing, screen sharing and file sharing features facilitate better collaboration
LEARN MORE ABOUT WHAT MAKES US DIFFERENT

Mayatel works hand-in-hand with customers from start-to-finish in designing, implementing and servicing custom voice communication systems and data networking solutions into new and existing environments. We provide solutions for businesses of all sizes and budgets. Mayatel’s certified industry professionals are experts in emerging communications technologies which helps us provide reliable and advanced communication solutions that will integrate into your business seamlessly as your infrastructure advances in the future.

Benefits to Your Business
INCREASED PRODUCTIVITY

Mayatel Elevate makes a more productive workforce

  • Allows a user’s mobile devices to interact seamlessly with the corporate phone system
  • Virtually anywhere, anytime, and on any device – creates a more flexible workforce
  • Integrated chat, video conferencing, screen sharing, file sharing, file backup and integrations extends reach and facilitates collaboration
LOWER COSTS

No phone system infrastructure hardware to buy, install, manage, upgrade or replace

  • Reduces infrastructure and operating costs
  • Consolidates voice and data onto one network
  • 90+ enterprise-grade calling features INCLUDED in the service
HIGH RELIABILITY

Elevate’s voice network is purpose-built for reliability

  • Redundant East/West datacenters increase
    reliablity and reduce latency
SIMPLIFIED SCALING & MANAGEMENT

Mayatel Elevate scales according to the needs of any business

  • Mix and Match packages according to user needs: Essentials, Pro and Enterprise
  • Order service according to the number of users; no guessing number of lines needed
  • Ordering additional service is easy & can be done online; no technician or special expertise required
  • Manage service and features using user-friendly HostPilot™ portal
  • Scales to a large number of users per business
BUSINESS CONTINUITY

Never miss an important business call

  • Mayatel Elevate automatically rings all your end points (desk phone, mobile, etc.) with every call and in the event that you don’t answer, it routes the call to any number you choose (branch office, automated attendant, mobile number, etc.)
ENHANCED CUSTOMER EXPERIENCE
  • Option to add Mayatel Elevate Contact Center at any time
  • Contact Center delivers more responsive, informed, and positive customer experiences
  • Plans for businesses of all sizes, industries, and levels of sophistication

The Business-Class Features You Deserve

  • 90+ ENTERPRISE-LEVEL FEATURES INCLUDED
  • Call Forwarding
  • Call Park
  • Call Transfer
  • Do Not Disturb
  • Call Recording
  • 3-way Calling
  • Caller ID
  • Extension Dialing
  • HD Audio
  • Call Waiting
  • Receptionist Routing
  • Music on Hold
  • Spam Caller Protection
    … And many more
  • VOICEMAIL
  • Voicemail to email via WAV file
  • SMS notifications
  • Auto-delete of voicemail after 90 days
  • Change personal greeting
  • Remote voicemail access
  • Voicemail transcription (Included with
    Pro and Enterprise packages only)
  • CONFERENCE BRIDGE
  • Includes a unique local phone number
  • Gather up to 200 participants
  • Start conferences at any time with
    Always-On conferencing
  • Ability to add video and screen sharing
    to your conference, if desired
  • BUSY LAMP FIELD (BLF)
  • Indicates presence – whether another user´s phone is currently in use
  • Other user extension and name information is presented as virtual “buttons” on the desk phone LCD display
  • The BLF display can be used for speed dials, and also to make or take calls on behalf of another user
  • VIDEO CONFERENCING
  • HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive
  • Share your computer desktop with team members in real time, improving collaboration and speed of decision making
  • Includes a conference dial-in number and custom URLs for meetings
  • CALL FLIP
  • Allows the user to seamlessly move an active call from the desktop phone to a mobile phone or vice versa
  • Called party will hear hold music while the caller utilizing the Call Flip feature switches devices mid-call
  • TEAM CHAT
  • Pin favorite contacts to the drop of your list
  • Chat message automatically sync across desktop and mobile devices
  • View free/busy/away statuses of all your contacts
  • Chat messages are securely encrypted in transit and at rest

Included with Pro and Enterprise packages only

  • FILE COLLABORATION
  • Easy and secure file sharing
  • Access the most current version of files from any device
  • Co-edit in real time
  • Access file server content from mobile devices without a VPN
  • WEBFAX
  • Users receive, view, manage faxes via the web, or as email attachments
  • Users may send faxes from any Internet-connected PC
  • Does not require an additional phone line
  • OPTIONAL: CONTACT CENTER (ADD-ON)
  • Smart queueing technology tells
    customers their position in line, plus
    wait time
  • Deep analytics and reporting help you
    visualize gaps and improve performance
  • Omni-channel capabilities help you
    connect with customers through their
    preferred modes of communication
  • MAYATEL ELEVATE APP

Apps/Productivity Included with Mayatel Elevated

This powerful mobile application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, send chats and SMS messages, place calls and see voicemails – anytime, anywhere.

Never miss important calls

Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device—seamlessly, without interruption.

Easily collaborate from anywhere

Your full desktop chat history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are.

  • MAYATEL ELEVATE DESKTOP APP

Our desktop app brings essential collaboration tools together, making teamwork easier than ever. See who is available, send chat, place and receive calls, share screens, start video calls and share files – all from one application.*

Communicate your way

Have the flexibility to use your desktop application to place and receive calls in two ways, either as a call controller for your associated desk phone or as a softphone from your PC or Mac.

 

One application for collaboration

One place to see the availability of coworkers, place a phone call, start team chat and launch a video conference.

 

Stay connected on-the-go

With the Mayatel Elevated desktop and mobile applications, you take your contacts, files and conversations with you—wherever you are.

*Pro and Enterprise packages add SMS messaging to the Desktop App

  • ONLINE MEETING VIDEO CONFERENCING & SCREEN SHARING

Online Meeting® is an easy-to use, reliable video collaboration tool.

  • HD video conferencing: Face to face meetings eliminate unnecessary travel and empowers teams with remote members to be more productive
  • Screen sharing: The computer desktop can be shared in real-time, improving collaboration and speed of decision making
  • Screen annotation: Meeting participants can call out important points on a shared screen in during a meeting.
  • Includes a conference dial-in number, and custom URLs for meetings

Mayatel Elevated Pro includes up to 100 participants and up to 30 simultaneous video feeds

Mayatel Elevated Enterprise includes up to 200 participants and up to 30 simultaneous video feeds

  • SHARESYNC® FILE SHARING & SECURITY

(Included with Pro and Enterprise packages only)

File sync and share with backup for desktops, mobile devices, and file servers.

  • The most current version of files from any device
  • Easy and secure file sharing
  • Reduced downtime from ransomware and other types of data loss
  • Integration with Windows file server, Exchange Email, Active Directory, Outlook, Office, and Office 365®
  • Full control over files, users, devices, and sharing activities
  • Includes 10 GB/user of storage for ShareSync Backup and File Sharing

MAYATEL ELEVATED INTEGRATIONS

Mayatel Elevate Integrations is a platform that connects powerful voice, chat, video
conferencing and contact center functionalities into everyday business applications like
Google®, Microsoft®, Salesforce®, and more — driving higher productivity and increasing
customer retention with no heavy costs.

Increase Employee Productivity

Embed communications into
everyday business
applications across various
teams to streamline business
workflows and maximize
employee efficiency.

Drive customer retention and increase revenue

Combine powerful
communication capabilities
with relevant customer data
to ensure sales and support
teams have the right
information at the right time.

No heavy IT investment

Our integrations are easy to
use and easy to deploy, with
no heavy training or
implementation costs
required.

Integrations packages:

LET US COME TO YOU, REQUEST A DEMO!

You will learn about our products’ robust capabilities as they apply to your business. We can also answer your specific product questions

Our head office address:

1825 Ponce de Leon Blvd, #583, Coral Gables, FL 33134

Call for help:

1-877-837-3025

Mail us for information

info@mayatelsystems.com

    Let’s make the world more productive, together.